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Refund & Exchange Policy

If you are dissatisfied with an item purchased from Rufaro Garments you may return it to a Rufaro Garments uniform store for a refund, replacement or
exchange provided that the conditions of our Refund & Exchange policy below have been satisfied.

Conditions for exchange or refund

We will exchange or refund a product provided that:

  • there is valid proof of purchase
  •  it is within 6 weeks of the original purchase date
  •  it is in its original packaging or condition and the product is unworn and unused.

Conditions for replacement

We will replace a defective product provided that:

  • there is valid proof of purchase
  • it is within 2 weeks of the original purchase date
  • product is defective due to manufacturer workmanship
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